Shipping policy

 

FREE SHIPPING

Free delivery on all orders over £50. This is automatically applied at checkout.

STANDARD DELIVERY

We offer standard next day delivery via DPD. Orders placed online will be processed the following day. Our production facility is closed on a Saturday and Sunday, therefore an order placed on Friday will not be processed until Monday. Please therefore allow 2-4 working days from the date of order. Delivery will be made by our courier at any time Monday to Friday. Please note we do not offer weekend or bank holiday deliveries.

For full DPD T&Cs – please click here.

CHRISTMAS DELIVERY

To guarantee a Christmas delivery, orders must be placed by 17th December. Any order placed after this date cannot be guaranteed delivery before Christmas. Orders received after the 22nd December will be shipped in January 2025. We are closed from 22th December 2025 returning on the 5th January 2026. Any orders received when we are closed will be actioned on our return.

DO YOU SHIP INTERNATIONALLY?

Unfortunately, we only deliver within mainland UK. However our partners at Royal Mile Whisky stock our products and do ship overseas.

WHAT SHIPPING ADDRESSES DO YOU ACCEPT?

We currently only deliver to mainland UK. We do not accept PO boxes as delivery addresses.

CAN THE SHIPPING ADDRESS BE DIFFERENT TO THE BILLING ADDRESS?

You can set up a different shipping address to your billing address. To do this, simply enter the desired delivery address during the checkout process.

WHEN WILL I RECEIVE MY ORDER?

Standard Orders: You will receive your order within 2-4 working days. We endeavour to process and ship the product the day after an order is placed. For example, an order placed on a Monday will be processed on the Tuesday and arrive on the Wednesday. Please note our production facility is closed on a Saturday and Sunday therefore an order placed on Friday will be processed on the Monday for delivery on Tuesday. All deliveries will be made by our chosen courier at any time Monday through to Friday. We do not deliver at weekends of bank holidays.

Gin Club Orders: The first box you order will be shipped within a week of placing the order. We process the Gin Club orders on a Monday so they will generally be shipped out on Monday for Tuesday delivery. The cut off for the Gin Club is the 25th of the month. If you place an order after this date, you will receive the next month Gin Club box. For example, if you place an order on the 25th of November, you will receive the December Gin Club box. All deliveries will be made by our chosen courier at any time Monday through to Friday. We do not deliver at weekends of bank holidays.

For monthly subscriptions, we take payment on the first of the month and endeavour to send this out as soon as possible thereafter. Please note that at this time of year, it can take longer to be sent out as the gin can take longer to infuse and our production and couriers can be overwhelmed with orders. Please sign up to the Secret Garden Gin Club Hive to keep regularly updated on the delivery of the Gin Club.