Privacy Policy

Secret Garden Distillery

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you do not wish to be bound by the Privacy Policy detailed, you should not use the Secret Garden Distillery website.

DATA MANAGEMENT

MANAGING YOUR DATA

Secret Garden Distillery respect your rights to privacy. We have put in place security measures for your personal data and manage your personal data in accordance with applicable data privacy regulations.

The principles set out in this Privacy Policy apply to all instances in which we receive your personal data, the personal data we collect and how we use this personal data.

If you have any questions regarding your personal data or any queries about our policy, please contact us at info@secretgardendistillery.co.uk.

INFORMATION WE COLLECT

We only collect personal data that you want to provide to us or that is needed to provide and improve our service to you. We collect personal data directly such as name, age, gender, postal address, and e-mail address as well as connection and system information.

The legal basis for processing your personal data is based on your consent and/or any other applicable legal basis, such as our legitimate interest in engaging in commerce and offering products and services of value to you. Any consent you provide may be withdrawn at any time by contacting us directly through info@secretgardendistillery.co.uk.

If you contact us directly, we may receive additional information based on the information you provide. This can include: your e-mail address, name, telephone number etc. so that we can provide you with information on our products; enter you into our competitions or surveys; respond to your questions or comments; or just keep you updated about Secret Garden Distillery developments and new products that you are interested in. Some website functionality may be unavailable to users who do not provide their data, or who do not consent to the use of Cookies and similar technologies on this site. Additionally, if you choose not to provide your personal data, we will not be able to provide you with our products or services or with other support or responses.

When you register for an account, we may ask for additional contact information to supplement the data we hold for you.

DATA SECURITY

Secret Garden Distillery take security measures in line with data protection regulations. These include security measures designed to prevent data loss, to preserve data integrity, and to regulate access to the data. Only authorised Secret Garden Distillery employees, and authorised employees of our Third-Party service providers processing data on our behalf, have access to your personal data.

All Secret Garden Distillery employees who have access to your personal data are required to adhere to the Secret Garden Distillery Privacy Notice and all third-party service providers are requested by Secret Garden Distillery to ensure that any of their employees who have access to your personal data have signed non-disclosure agreements. In addition, contracts will be in place with such third-party service providers, acting as data processors for Secret Garden Distillery, who have access to your personal data to ensure that the same levels of security are in place, and that your personal data is processed only as instructed by Secret Garden Distillery.

USING PERSONAL DATA

Your personal data will only be used for the purposes for which you provided it to Secret Garden Distillery, as indicated to you at the time you provided your personal data. It will also be used to administer, support, and obtain feedback on the level of our services, to help prevent breaches of security, the law or our contract terms, and for direct marketing purposes. It may also be disclosed, including a disclosure to entities based outside the European Union, to third parties (as part of the information generally contained in business) in the event of a sale of the business, or a reorganisation of the business, or as otherwise required or permitted by law or applicable regulator.

Below are examples of how we will use your information:

  • Provide, operate, and maintain our website
  • Improve, personalise, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

WEBSITE CUSTOMISATION

With your consent, and as set out below, we may use the data you give us about yourself when you register online to build up a picture of your interests, so we may then try to ensure that when you visit the site, you do not miss the offers and information relevant to you.

Secret Garden Distillery and its reputable third party advertising companies acting on its behalf will collect website usage information about visitors to our website for the purposes of statistical analysis, sales and marketing research, tracking page usage and paths used by visitors through our site, targeting the site content, targeting our marketing campaigns and direct marketing emails, targeting our internet banner advertisements on our website and on other websites and tracking use of our internet banner advertisements and other links from our marketing partners' websites to our website. We do this through the standard process of using log files.

We may also combine this web usage data with other information we have collected about you, for example, whether you have arrived at our site through a marketing email sent to an individual account, data about your user registration (if you have logged in), and web usage data stored against a previous cookie set on your machine. We store this information so that we have a better and more specific understanding of the way customers are using our site and their preferences and interests. We may use it to undertake sales and marketing research and to tailor our site, our marketing campaigns and email communications specifically to you.

PERSONAL DATA DISCLOSURE

Secret Garden Distillery will never share your personal data with any Third-Party business organisation that intends to use it for their own purposes, other than as required by law. Secret Garden Distillery may transfer or disclose your personal data to Secret Herb Garden, a part of the Secret Garden Distillery Limited group, to be used for similar purposes, at its discretion, and you hereby consent to such transfer or disclosure. If your personal data is transferred or disclosed to another data controller within the Secret Garden Distillery Ltd group, that other data controller shall have the same rights and obligations about your personal data as Secret Garden Distillery.

With your consent, Secret Garden Distillery may share your personal data with Third-Parties such as those who assist us in providing the products and services and who perform technical operations, but only in the strictly limited circumstances set out below: Our “Third-Party Data Processors” (service providers such as our fulfilment and activation partners, and digital agencies, hosting providers, data storage providers and other technical partners) who help us administer this website, or process the data submitted to it, may have access to your data. Some of these business partners may be located outside the country where you accessed this website.

YOUR RIGHTS

You have the right to ask Secret Garden Distillery to provide you with all the information it stores on you. You have the right to ask Secret Garden Distillery to rectify, block, complete and delete your personal data, to restrict its use, and to export your data to another organization. You have the right to request additional information about the handling of your personal data. You also have the right to object to the processing of your data by Secret Garden Distillery in some circumstances and, where we have asked for consent to process your data, to withdraw this consent. Additionally, you may contact us through info@secretgardendistillery.co.uk if you would like assistance with any of the aforementioned rights.

There are exceptions to these rights. For example, access to personal data may be denied in some circumstances if making the information available would reveal personal information about another person or if Secret Garden Distillery is legally prevented from disclosing such information. In addition, Secret Garden Distillery may be able to retain data even if you withdraw your consent, where Secret Garden Distillery can demonstrate that it has a legal requirement to process your data.

GDPR

We would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:
The right to access. You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to be forgotten. You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing. You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing. You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability. You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@secretgardendistillery.co.uk

COOKIES AND SIMILAR TECHNOLOGY

Secret Garden Distillery use Cookies, which are small text files that are placed on your computer by websites that you visit, or certain emails you open and other similar technologies such as Flash Cookies and web beacons. Such technologies are widely used to make websites work, or work more efficiently, as well as to provide business and marketing information to the owners of the site such as gathering browser type and operating system, referral page, path through site, domain of ISP for the purpose of understanding how visitors use this website. Cookie and similar technologies help us tailor this website to your personal needs and optimise the user experience of our website.

This type of information obtained through cookies will not be disclosed outside Secret Garden Distillery or our authorised Third-Party Data Processors. It will not be used for unsolicited communications.

Cookies located on your computer do not contain your name but an IP address. In many cases, after the user's session is cancelled the information contained in the cookies is no longer available to Secret Garden Distillery.

COOKIE CONSENT

On landing on the website, you will be served with a cookie consent pop up. The action you take is valid for 24 hours. This means that the next time you visit our website, you will not be asked again for a consent.

After 24 hours, when the consent expires, the cookie consent banner will automatically re-appear, and the user will be asked for a new consent.

Alternatively, please ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them, although you may not have access to all the features of the website if you do so. See your browser "Help" button for how you can do this. Some Flash Cookies may not be affected by such settings. You do not need to have cookies on to use or navigate through many parts of this website. Remember that if you use different computers in various locations you will need to ensure that each browser is adjusted to suit your cookie preferences.

For further information about Cookies including how to refuse them, please visit  www.allaboutcookies.org

THIRD PARTY ADVERTISING COOKIES

Google is one of the third-party vendors on our site. It uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.secretgardendistillery.co.uk and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Other third-party advertising servers or advertising networks uses technologies like cookies, JavaScript, or Web Beacons in their respective advertisements that are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit.

Please note that Secret Garden Distillery has no access to or control over these cookies that are used by third-party advertisers.

THIRD PARTY PRIVACY POLICY

Secret Garden Distillery's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

GENERAL POLICY TERMS

DATA COLLECTION AND CHILDREN>

We do not collect personal data from children under the age of 18.

CHANGES TO THE TERMS OF THIS POLICY

Secret Garden Distillery will occasionally make changes and corrections to this Privacy Policy. If we believe that the changes are material, we will let you know by doing one (or more) of the following: (1) posting the changes on this site, or (2) sending you an email or message about the changes. We will also give you the opportunity to consent to these material changes. Changes will be effective upon the posting of the changes and your acceptance of the changes, which may be through your continued use of the site after the changes take effect.

RETENTION OF YOUR PERSONAL DATA

Secret Garden Distillery will retain your information only for as long as is necessary for the purposes set out in this policy. Secret Garden Distillery will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, and enforce our agreements. We also retain log files for internal analysis purposes. These log files are generally retained for a short period of time, except where they are used for website security, to improve website functionality, or we are legally obligated to retain them for longer time periods.

CONTACT

The data controller responsible for your personal information for the purposes of the applicable European Union data protection law is Marketing, Secret Garden Distillery, 32A Old Pentland Road, Edinburgh EH10 7EA. Email: info@secretgardendistillery.co.uk

If you have any questions about this Privacy Policy or our data collection practices, please contact us at the address or email listed above and specify your country of residence and the nature of your question.