Our offices are still open and we are still sending out gin out to our lovely customers however given the impact of the Covid-19 pandemic, deliveries may take slightly longer to reach you than normal but our services are generally running as usual.
Standard UK Shipping - 2-4 working days from date of order.
Please note: We don't offer weekend delivery.
We offer free standard delivery on all orders over £30.
Which courier provider do you use?
We dispatch all our orders through DPD. For Full DPD T&C's, please click here.
When will I receive my order?
Depending on which shipping you selected at check out you will receive your order within 2-4 working days, unless you selected Next Day Delivery in which case, your order will be delivered the next working day (if the order was placed before 2pm).
How is my order packaged?
Each order is delivered in a brown unmarked shipping box however if you ordered our Hamper, it will arrive in the same packaging but wrapped in brown shredded paper for more of a gift look.
Can I add a gift message to my order?
We are happy to accommodate gift messages but we can that you email us with your name, order number and the gift message.
Please email us at email@example.com
Who needs to be home to sign for a delivery?
Our standard deliveries are made during normal business hours, Monday to Friday; to ensure prompt delivery, someone must be present to sign for the parcel. You will be emailed by DPD when your order has been shipped, within this email you will be given the option to add instructions for your delivery, such as; deliver to a neighbour or deliver to a safe place.
If after a failed delivery to you, DPD will contact you and attempt to deliver again, they will also ask if they can deliver to a shop near you. After several attempts, the parcel will be sent back to us.
Please note, DPD does not inspect the consignment at any point before or during transit. This means that it is up to the customer to not only ensure that someone who is over 18 is available to receive the parcel.
Do you ship internationally?
Unfortunately, we currently only deliver within mainland UK however our partners at Royal Mile Whiskies can ship internationally, you can find their shop here.
What shipping addresses do you accept?
Deliveries with international addresses will not be accepted. We ask all billing and shipping addresses to be UK based.
Can the shipping address be different to the billing address?
We are happy to delivery your order to an address that is different to your normal billing address. To do this, simply enter the desired delivery address during the checkout process.
Anything missing? Please let us know: firstname.lastname@example.org